Terms and Conditions

Welcome to Dietoholic by Bushra (“we”, “us”, “our”). We offer personalized diet plans, health programs, and coaching services through our website [www.dietoholicbybushra.com] (“Website”). By using our Website or purchasing any diet plan or service, you agree to the following terms and conditions (“Terms”).

Last Updated: 14 September 2025

Agreement to Terms

These Terms are a legal agreement between you (“User”, “you”, “your”) and Dietoholic by Bushra regarding your access to and use of our Website and services. By accessing or using our Website and services, you confirm that you have read, understood, and agree to be bound by all these Terms.

If you do not agree with any of these Terms, do not use the Website or services.

Changes to Terms & Conditions

We may update or modify these Terms at any time without prior notice. Updated Terms will be posted here, and the new “Last Updated” date will apply. It is your responsibility to review the Terms regularly. Continued use of the Website or services after any updates means you accept the changes.

No Refunds Policy

All payments made for diet plans, coaching, and health programs are final. No refund will be offered for any reason, including dissatisfaction, unused services, or change of mind.

An exception applies if you paid twice by mistake. In that case, we will refund the duplicate payment by the same method used for the transaction.

Accounts and Membership

When you create an account on our Website, you are responsible for maintaining its security and for all activity under your account. Providing false or incorrect contact information may result in account suspension or deletion.

We may block your email or IP address if we find violations of these Terms, and you may not be allowed to re-register.

User Representations

By using our Website and services, you confirm that all the information you provide is accurate, true, and up to date.
You also confirm that you are of legal age in your jurisdiction and have the authority to use our services.

Your use of the Website must not violate any laws or regulations.

Services

We provide a variety of health and fitness services such as weight loss programs, therapeutic diet plans, pre/post-pregnancy coaching, and more.

We may change, suspend, or stop any service at any time.

Pricing may vary depending on individual requirements, geography, market conditions, or service complexity. We reserve the right to correct any pricing errors and refuse any order.

Content and Intellectual Property

All content on our Website, including text, videos, images, and graphics, is for informational purposes only and does not replace medical advice.

Any personal information, photos, or videos you send us may be used by Dietoholic by Bushra for coaching, marketing, and promotional purposes.

User-Generated Content & Social Forum

When participating in our online groups, you may share content such as photos, progress reports, or messages.

By sharing content, you guarantee that:

  • You own it or have the rights to share it.
  • It does not violate any copyright, privacy, or publicity rights.
  • It is not misleading, offensive, unlawful, obscene, abusive, defamatory, or discriminatory in any way.

We do not moderate or review your posts before they appear, but we reserve the right to remove any content at our discretion.
Pause Facility (Limited Plans Only)

In limited plans, you may be eligible to pause your plan for certain unavoidable situations, subject to mutual agreement:

  • Pregnancy: Up to 1 year pause
  • Natural Calamity: Up to 2 months pause
  • Death of a family member (blood relation only): Up to 2 months pause

Pause is not available on all plans and must be agreed upon during plan enrollment.

Health Disclaimer

Our services do not substitute professional medical advice. Always consult your doctor before starting any diet or exercise plan, especially if you have health conditions such as

Heart disease
High blood pressure
Diabetes, high cholesterol, obesity
Bone or joint problems
Kidney disease
Irritable Bowel Syndrome
Smoking or alcohol use
Lactating (up to 3 months)

If any discomfort, pain, or health issue arises during your diet or exercise program, you should immediately stop and consult a qualified medical professional before continuing.

We do not guarantee specific results, as outcomes depend on each individual’s adherence, health condition, genetics, metabolism, and other factors.

By using our services, you explicitly agree that Dietoholic by Bushra, its representatives, coaches, consultants, or employees will not be legally responsible or liable in any way for any injury, harm, illness, medical condition, metabolic disorder, or any other health-related consequence that may result from following our diet plans, health programs, or coaching services.

You release Dietoholic by Bushra from any claims, liabilities, losses, or damages of any kind arising out of or in connection with your participation in our services.

SMS /Email Messaging

By providing your phone number, you agree to receive SMS messages for OTP verification and service updates. Standard message and data rates may apply. You can opt out anytime.

Governing Law

These Terms are governed by Indian law. Any disputes will be handled by courts in Delhi.

Contact Us

For questions, support, or data deletion requests, contact us at: dietoholicbybushra@gmail.com

Privacy Policy

This Privacy Policy explains how Dietoholic by Bushra (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website and purchase diet plans, health programs, or coaching services. We respect your privacy and are committed to keeping your personal data safe and secure.

What Information We Collect

When you visit our website or enroll in any program, we collect personal information such as your name, email address, phone number, age, gender, weight, height, medical history, and lifestyle details. This helps us create personalized diet plans that match your health goals and medical needs. We may also collect technical information like your IP address, browser type, operating system, and language preferences to improve your website experience.

We collect this information directly when you fill out forms on the website, subscribe to a program, or contact us via email or social media. You can browse the website anonymously, but providing accurate personal information is necessary when purchasing any diet or coaching service.

How We Use Your Information

Your data is used to:
• Build and deliver customized diet plans and health programs
• Send important program updates, offers, and customer support communication
• Respond to your queries and provide support
• Improve our website performance and service quality
• Meet legal obligations

We do not sell or rent your personal information. We may share your information only with trusted service providers (like payment processors) strictly to deliver the services you purchase.

Data Retention Policy

We retain your personal data only as long as needed to provide our services or as legally required:

• Personal profile, diet plans, and communication history are retained for up to 24 months after your last interaction, unless you request deletion.
• Payment records and transaction history are securely stored for 7 years as per legal requirements.
• After 24 months of inactivity, data is anonymized and used solely for statistical purposes.
• You can request permanent deletion of your data anytime by contacting us at dietoholicbybushra@gmail.com. We will securely remove your data within 30 days.

Your Rights

You have the right to:
• Access your personal data
• Request corrections or deletion of your data
• Opt-out of marketing emails

To exercise your rights, please contact us at dietoholicbybushra@gmail.com.

Data Security

We use industry-standard security measures to protect your data. However, no system is completely secure, so we cannot guarantee absolute protection against unauthorized access.

Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

By using our website or purchasing any service, you agree to this Privacy Policy.

Force Majeure Clause

We are not liable for any failure or delay in performing our services due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, or internet outages.